When will I get my order?
We make, finish and pack our products in-house. Singapore orders are usually prepared and shipped within 7 business days.
During launches, pop-ups or busier periods, we may need a little more time — but we’ll always do our best to get your order to you quickly.
How do I track my order?
Once your order is on its way, you’ll receive a shipping confirmation with tracking details where applicable.
Can I change or cancel my order?
If you need to make a change, get in touch with us as soon as possible. As we may begin making or packing your order shortly after it is placed, changes cannot be guaranteed once fulfilment has started.
How much is shipping?
Singapore: $2 — free with orders over $30
Malaysia: $4 — free with orders over $50
International: $20 — free with orders over $200
Where are OH! products made?
Our products are designed and made in Singapore.
Our 3D-printed pieces are produced, finished and quality-checked in-house by us before they make their way to you.
Why does my 3D-printed product have visible lines or slight variations?
That’s part of the process.
3D printing builds each object layer by layer, so subtle print lines, textures and small variations can occur between pieces. These are natural characteristics of the manufacturing process rather than defects.
Every piece is still individually checked by us before shipping.
What if my order arrives damaged or faulty?
Drop us an email within 48 hours of delivery with your order details and a few clear photos of the issue.
We’ll take a look and work with you on an appropriate solution.